REGULATION

The online shop www.wiolawolczynska.pl / www.wiolawolczynska.com, at the internet address www.wiolawolczynska.pl /www.wiolawolczynska.com, is run by JARTIS Jarosław Brycko, registered at the address: 8N Jeziorna Street, 05-092 Lomianki, with the TIN: PL118-137-72-80 and the company number (REGON): 140502871

 

2. The Regulations define the rights and obligations of the Customers as well as the rights and obligations of the Seller as the entity managing and operating the Store.
3. The Regulations are available in the Polish and English language version.
4. Customers are obliged to comply with proprietary copyrights and rights arising from the registration of inventions, patents, trademarks, utility and industrial designs.
5. The owner of Jartis - Jarosław Bryćko undertakes to use the personal data of the store's clients only for the purpose of a reliable performance of the distance sale agreement. Privacy Policy is HERE, it is available when placing an order and sent each time in an e-mail with confirmation of the order.

I. Technical terms of use of the Store.
1. In order to use the Store, the Customer should have:
• a device transferring ICT data
• access to the Internet
• email address

2. The store collects information contained in cookies, which are text files, these files do not store any personal data, are used in an anonymous way to assess the real interest in the website on the store's website. Cookies are used to exchange information between the Store and the User, which greatly facilitates the adjustment of the offer to the expectations and preferences of each Store User. The customer decides about the use of cookies. Web browsers are often set by default to install these files on the client's end device, which can change settings at any time.
3. The store informs that disabling the use of cookies by the customer may affect the functionalities available in the store.
4. Detailed information on Cookies files are included in the Cookie Files Policy,
available at http://www.wiolawolczynska.pl/webpage/cookies.html which is an integral part of these regulations.

II. Registration and logging in
1. In order to create a "Customer Account", the Customer registers with: login, e-mail address,
password and first and last name, telephone number, address using the form. The customer has the possibility to provide data for the VAT invoice.
2. The password provided when logging in to the Store may consist of letters, numbers or / and special characters. The password is individual for each user. The password can be changed on the website by entering the e-mail address and the new password.
3. Setting up a "Customer Account" is free.
4. The customer, by accepting the regulations, makes a statement as follows:
• I volunteered to use the store's services
• the data contained in the form is true
5. The Customer may not transfer the password to access the account in the Online Store to third parties.
6. After registration, the customer will receive an activation link to the account's website at the e-mail address provided.
7. Activation allows logging into the system.
8. The customer may not copy, modify or distribute content, images of logotypes without the prior consent of the authorized person.

III. Order fulfillment
1. The store is open 24 hours a day, 7 days a week, allowing the customer to place an order at any time, except for maintenance breaks.
2. Clients in the case of natural persons may only be persons with full capacity
for legal transactions.
3. The customer places the order in the following way:
• the choice of goods made by adding them to the basket
• choosing the form of delivery and payment
• providing data to the registration form or login, delivery form
• approval of the order via the "order with obligation to pay" button
• sending an order confirmation to the Customer's e-mail address
• an order placed in electronic form will be confirmed no later than within two business days (excluding holidays) from the receipt of the order. Confirmation will be sent by e-mail or by phone
4. The customer undertakes to provide true data.
5. The order confirmation sent to the Customer includes:
• Store data including the exact mailing address, e-mail address and telephone number
• product description (eg quantity, color, dimensions)
• unit and total price of all products
• order price = total product price + contract performance costs, including payment and delivery
• payment method
• information about the right to withdraw from the contract without giving a reason within 14 days
• information on the right to warranty
• in the attachment a model of withdrawal from the contract is sent within 14 days

6. Orders are usually sent the next business day, but the store reserves the right to 8 days for the delivery.

IV. Payment method
1. The customer has the option of making a payment for the goods in the form of a placed order in the following forms:
• by bank transfer to the bank account indicated by the Store
• payment system: PAYEEZY or PayPal.
2. Costs associated with making payments are given on the order / order confirmation email and are included in the final price of the order. For the use of a particular form of payment, the seller may not demand a payment from the consumer in excess of the costs incurred by the seller in this respect.

V. Prices and shipping costs
1. All offers in the online store are only an invitation for the customer to submit an appropriate purchase offer.
2. Prices given for products on the Store website are given in Polish Zloty or Euro including taxes and fees. The price of the product before the "to basket" button designation does not include shipping costs and other additional fees. Shipping and payment costs are added to the sum of ordered products. The customer is informed before placing an order with additional costs, eg related to the packaging.
3. The final price of the order, binding the Store and the Customer is the product price given on the Store's website before placing the order by the Customer along with all costs related to the performance of the contract.
4. Information on the total value of the order (including costs of delivery, payment) is available before choosing the option "I am ordering - a transaction with the obligation to pay" and is confirmed in an e-mail sent to the address provided by the customer.

VI. Supply
1. The customer selects the type of delivery
• personal collection
• courier's parcel
2. The delivery period is 7 days, unless the delivery date has been determined on an individual basis.
In the event of exceeding the deadline specified in the previous sentence, the consumer has the right to appoint additional time to the seller. If the goods are still not released, the buyer may withdraw from the contract.
3. Deliveries take place on working days, from Monday to Friday. On weekends and free days from work, deliveries are not carried out.
4. The seller is responsible for the risk of accidental loss or damage to the product until the consumer receives it, unless the consumer has chosen a different form of delivery than the delivery proposed by the Seller.
5. The buyer has the option of checking the goods at the time of picking up the goods and in the event of any damage, write the report in the presence of the supplier. Writing down the minutes is not a condition for submitting a complaint or for exercising the right to withdraw from the contract.
6. The goods are delivered to France, Germany, Poland and UK.

VII. The right to withdraw from the contract
1. The consumer may withdraw from the contract without giving any reason, submitting within 14 days from the date of delivery of the product a relevant statement in any form or without issuing a written statement simply by sending the product back. To comply with the above deadline, just send a statement / product before its expiry to the address name Jartis - Jarosław Bryćko, Jeziorna 8N 05-092 Łomianki, email: info@wiolawolczynska.pl.
2. The consumer expresses the will to use the right to withdraw from the contract also by returning the goods, following the procedures set out in paragraph. 1 of this chapter.
3. In the situation of withdrawal from a distance contract, the contract is considered null and void. What the parties have witnessed is returned unchanged. The return should take place immediately, not later than within 14 days. The purchased goods should be returned to the following address:

JARTIS JAROSLAW BRYCKO

Street: Jeziorna 8N

05-092 Lomianki

Poland


4. The direct costs of returning the goods shall be paid by the Buyer, unless the Store has agreed to bear them or did not inform the consumer about his right to withdraw from the contract.
5. If the Customer withdraws from the contract, the Store will refund the product price within 14 days from the date of receipt of the Consumer's statement. The refund will be made to the bank account indicated by the Consumer. The store issues a written confirmation of the return of the benefit.
6. The consumer is obliged to return the product not later than 14 days from the date on which he rescinded the contract, unless the entrepreneur suggested that he would pick up the item himself. To meet the deadline, it is enough to return the goods before its expiry.
7. The model of the withdrawal from the contract is available on the Store website and is sent in an email confirming the order.
8. The right to withdraw from a distance contract is not entitled to the Consumer in cases of:
• services with properties defined by the consumer in the order he or she submitted or closely related to him, services that are clearly tailored to the individual needs of the consumer.

VIII. Consumer's right to warranty
1. Products offered in the store are covered by the seller's 24-month liability for non-compliance of the goods with the contract. There is a presumption that if the Consumer submitted a warranty to the Seller within 12 months from the delivery of the product, the defect of the product existed at the time of its release.
2. Complaints based on the seller's liability for non-compliance of the goods with the contract should be provided, inter alia,
• sending an email to the following address: info@wiolawolczynska.pl
• by mail to the following address: Jeziorna 8N, 05-092 Łomianki
• by calling +48 602736057
3. The complaint should include a detailed description of the type of non-compliance, the date of its occurrence, the Consumer's request, the order number and contact details should be specified, which will facilitate the complaint procedure.
4. The store shall consider complaints immediately, at the latest within 14 days of receipt
a complaint sent by the customer.
5. In the absence of information about the method of processing the complaint, within the period specified in point 4, the complaint shall be considered for the benefit of the Customer.
6. In the case of a justified complaint, the Customer may request that the product be brought into conformity with the contract, free repair or replacement of the product with a new one, price reduction or the option of withdrawal from the contract. The store will return the clients the equivalent of the total transaction price.
7. The response to the complaint is sent to the e-mail address provided by the customer, the correspondence address.
8. The store issues a written confirmation of the return of the benefit.
9. An example complaint form can be found on the order page and attached
is sent to you by e-mail when you confirm the order.

IX. others
1. The Regulations are available at http://www.wiolawolczynska.pl/webpage/regulamin-.html
2. The customer has the option of reading, downloading the content of the regulations on his device and print the document.
3. The Store will amend the provisions of the Regulations for important reasons after prior
informing customers by publishing a uniform text of the Regulations on pages Store and send its contents to the email address provided by the Customer. Changed or modified regulations have binding force after fulfilling other conditions provided for by law, only for legal relationships created after entry into force changes or modifications.
4. Amendments to the regulations will not in any way affect the rights of acquired customers using the Store before the day of entry into force of the changes.